Nimbus9 USA ships globally with United Parcel Service (UPS). Package tracking is provided for your convenience at the completion of the outgoing shipment(s) and is accessible through your Nimbus9 user portal.

(Shipment Location: 189 Front Street, Chicopee, MA 01013)

(Billing: 900 Riverdale St #187, West Springfield, MA 01089)



It is a pleasure to be able to provide you with the confidence and security in knowing that we at Nimbus9 stand by our products and services. We are proud to inform you that all orders placed through are 100% customer satisfaction guaranteed for 40 days or money back. If for any reason you feel that the product(s) is not up to your standards or you simply just want to return it, our hassle free return department will process your refund once the products are back. If you need further details on our policies, please do not hesitate to contact us.


·        Return Merchandise Authorization (RMA) forms are provided by Nimbus9. Buyer is to completed the form and submit to or fax to 413-474-6907. We will then provide authorization for return shipment. Credit memos will be issued after inspection and approval. Nimbus9 reserves the right to discontinue prepaid postage service at any time.

·        For disputed invoices, Buyer’s cooperation in providing information will enable Nimbus9 to expedite the necessary adjustments. Any damages, shortages or overages should be reported to within two (2) business days of receipt. We may reject disputes if received later than two (2) business days from Buyer’s receipt of the products.


Nimbus9 Warranty Details

View Warranty Details


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